Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"945502ec4221e999cfa9296c1b97adee53bedef2_lout","branding":{"id":"9","key":"loyal","name":"Promotional Campaigns","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1a7bd9","headerLinkHoverBGColor":"#1a7bd9","headerBadgeColor":"#1a7bd9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6790c8bc-3481-4457-9485-4e91b9ab6b52/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzZjNDRjZC1jMTA3LTQwNzQtYTBlMy1mZmQzN2ViYjcwZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3OTBjOGJjLTM0ODEtNDQ1Ny05NDg1LTRlOTFiOWFiNmI1MiI6WyJyZWFkIl19LCJleHAiOjE3ODcxNTMxMjMsIm5iZiI6MTc4NzE1MjUyM30.9Jcus4Wud5vH95eskexVxCTPLDy8sgj7gGojROmJiU8&client=036c44cd-c107-4074-a0e3-ffd37ebb70f7&mode=fit","logoId":"6790c8bc-3481-4457-9485-4e91b9ab6b52","isLogoAvailable":true,"helpCenterTitle":"How can we help you today?","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help you today?","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1d8cfa","helpCenterTitleColor":"#f5f5f5","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d81ca29d-2109-4ccc-981e-82c330f70ec9/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzZjNDRjZC1jMTA3LTQwNzQtYTBlMy1mZmQzN2ViYjcwZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4MWNhMjlkLTIxMDktNGNjYy05ODFlLTgyYzMzMGY3MGVjOSI6WyJyZWFkIl19LCJleHAiOjE3ODcxNTMxMjMsIm5iZiI6MTc4NzE1MjUyM30.x5Zsey8YEC-YLHAVjL9F1ehF8Jp04ktZO6VGyYg6dto&client=036c44cd-c107-4074-a0e3-ffd37ebb70f7&height=300&mode=fit","bannerMediaApiFileId":"d81ca29d-2109-4ccc-981e-82c330f70ec9","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"9","key":"loyal","projectId":12716,"serviceDeskId":9,"name":"Promotional Campaigns","description":"<p>Raise your customers’ engagement with meaningful rewards and scale your operation.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":false,"reqTypes":[{"id":"193","name":"Do you need assistance with something else?","descriptionHtml":"","callToAction":"Do you need assistance with something else?","introHtml":"","icon":10466,"iconUrl":"https://loyal-guru.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[33],"key":""},{"id":"194","name":"Do you want to suggest us your idea to improve the Loyalty Engine?","descriptionHtml":"","callToAction":"Do you want to suggest us your idea to improve the Loyalty Engine?","introHtml":"","icon":10498,"iconUrl":"https://loyal-guru.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[33],"key":""},{"id":"91","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://loyal-guru.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":33,"name":"Request"}],"orderMapping":{"33":[192,193,194]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6f663c93-f4e2-32c1-8874-91b674c9dd65","appLinkName":"System Confluence","appLinkUrl":"https://loyal-guru.atlassian.net/wiki","spaceKey":"LOYAL","spaceName":"Loyalty Score Program","spaceUrl":"https://loyal-guru.atlassian.net/wiki/spaces/LOYAL","isServer":false},"labels":[],"projectKey":"LOYAL","serviceDeskId":9,"kbLinkDomainURLs":["https://loyal-guru.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LOYAL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzZjNDRjZC1jMTA3LTQwNzQtYTBlMy1mZmQzN2ViYjcwZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTk2OTE0NzQ2MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODcxNTM3MjMsIm5iZiI6MTc4NzE1MjUyMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.pimlrireSA7oxN6fsfNL5YIYiVtXaurVsCbe6hqljEE","targetCollection":"upload-user-collection-969147462","endpointUrl":"https://api.media.atlassian.com","clientId":"036c44cd-c107-4074-a0e3-ffd37ebb70f7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"a13035de-d122-4699-9460-c1f7fd631359","name":"Discounts","categoryUrl":"https://loyal-guru.atlassian.net/servicedesk/customer/portal/9/topic/a13035de-d122-4699-9460-c1f7fd631359","createdAt":"1761737894833"},{"id":"bf9e02b3-492f-4419-acad-380ee2941b3e","name":"Discounts (Legacy Coupons)","categoryUrl":"https://loyal-guru.atlassian.net/servicedesk/customer/portal/9/topic/bf9e02b3-492f-4419-acad-380ee2941b3e","lastUpdated":"1762107080896","createdAt":"1761739375015"},{"id":"2f2fdab1-dd51-4b9b-8a15-082c8e8704bc","name":"Points & Wallet","categoryUrl":"https://loyal-guru.atlassian.net/servicedesk/customer/portal/9/topic/2f2fdab1-dd51-4b9b-8a15-082c8e8704bc","lastUpdated":"1761913381673","createdAt":"1761754935698"},{"id":"740edbd8-5048-48d9-812f-25d391b96682","name":"Rewards","description":"Everything about rewards management catalog and how to use them.","categoryUrl":"https://loyal-guru.atlassian.net/servicedesk/customer/portal/9/topic/740edbd8-5048-48d9-812f-25d391b96682","lastUpdated":"1743695785744","createdAt":"1587369872954"},{"id":"5d0595a5-24b0-4801-b67a-76dae0bfc5b2","name":"Partners","categoryUrl":"https://loyal-guru.atlassian.net/servicedesk/customer/portal/9/topic/5d0595a5-24b0-4801-b67a-76dae0bfc5b2","lastUpdated":"1761911618009","createdAt":"1761911488571"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://loyal-guru.atlassian.net/wiki","kbLinkDomainURLs":["https://loyal-guru.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}